Crown American Hotels' 100% Satisfaction Guarantee:
“We pledge that your stay will be comfortable
in friendly, clean surroundings. If any part
of your stay does not meet with your
expectations, give us a chance to correct it.
If you’re not satisfied, you don’t pay for that
part of your stay.”

Crown American Hotels' Mission Statement:
"We strive to exceed the expectations of our
guests in a home away from home environment."